Episode 09: Christi Case: Papa Jack’s LEGACY Lives On
Why does a single gas station in 1954 still shape how ROC operates today? In this special legacy episode, Jason sits down with his wife, Christi Case, VP of ROC and granddaughter of founder Jack Cason, to reflect on the man who transformed one Phillips 66 station into a multi state wholesale operation and a multigenerational family business.
Christi shares personal stories that reveal Jack not only as a founder but as a grandfather, mentor, and steady presence in every season of life. From beach bonfires in Coronado and late night ice cream runs to his signature white truck, pocket notepad, and unwavering work ethic, Christi paints a picture of a man who led with integrity, humility, and a deep sense of responsibility to family and community. Jason and Christi also explore how Jack’s values continue to guide ROC today. They discuss the meaning behind “What Would Jack Do,” the cultural standards he instilled, and why his simple phrase “life is choices” remains a compass for how the company shows up for customers, partners, and each other.
Christi reflects on growing up around the business, from watching her sister pump gas at full service stations to balancing slot route envelopes in the AS400 system during summer breaks. She shares what it was like to return in 2017 as the company transitioned out of retail and into the next chapter, and how Jack responded with both pride and cautious confidence as the third generation stepped in.